Manage and organize your repair workflow in a breeze.

Made for watch and jewelry shops to track repairs, send updates, and stay organized—with one simple tool.

30 Day Free Trial - No credit card required

Simplify Every Step of Your Repair Workflow

From intake to pickup, Workbench gives you all the tools to keep repairs organized, customers informed, and your team running smoothly.

Easy Job Intake

Log every repair with photos, notes, and customer details — all in one simple, searchable place. No more clipboards or missing information.

Photo Records

Snap before-and-after photos right from your phone or tablet. Protect your shop from disputes and show customers the quality of your work.

Customer History

Keep a complete record of every customer and their past repairs. Personalize service and build loyalty with every visit.

Wall of Love

Read the impact we've had from those who matter most - our customers.

"This system has solved a lot of the most frustrating and stressful situations we encounter as a jeweller and repair shop. Having the customer information along with photos of each job brought in organized into one place for quick reference is amazing. When facing customer challenges, being able to pull up that original photo of the item as it was when it was brought in is essential for both ourselves and the customer. Also the time saved in contacting customers could be the best feature of all as staff can now put their efforts into other important areas in the store. This is a game changer for work flow in repair work!"

Christine R.

Russell Jewellers

"The process of inputting jobs and customers took only minutes if that and included before photos and specs of each job taken in by staff, which was also tracked, Way less time was wasted trying to figure out who took in what job to determine details when in question. Looking up a customer and job could then be done in seconds- including where the job is at in the repair process. Well worth the small effort to input to begin with whether handling single or multiple jobs. Systems save time and money - and Workbench definitely does this."

Helen T.

Jewellery Clinic Guildford

"In dealing with so many jobs each day, having digital access to view all current work is a game-changer for us. We are able to see all our job ticket numbers and deadlines on a single screen. We are also able to locate jobs more efficiently between so many team members. In return this has also improved our customer communication as we can easily answer customer questions and inquire about their jobs with all the details accessible right at a finger tips within seconds."

Rachel E.

"Customers love the text or email option. Makes my life much easier and saves me more time. It only takes me about 5-10 seconds to send a text notification."

Willy N

Jewellery Clinic Guildford

Built for watch and jewellery repair shops of all sizes.

We designed Workbench to be simple, focused, and powerful right out of the box — even if you're not tech-savvy.

Watch Repair Shops

Jewelry Repairs & Engraving

Vintage/Clock Restoration Shops

Watchmaker doing a repair in his workshop

Frequently Asked Questions

Ready to simplify your repair shop?

Try Workbench free for 30 days. No credit card required.

Still have questions?

Send us an email hello@useworkbench.ca