Simplify and organize your repair workflow
Get the stress out of running your jewellery and watch repair business
Free Trial - No Credit Card Required
Built for small to medium repair businesses like yours.
Workbench is a simple yet powerful platform to help you spend less time managing your workflow and more time serving your customers.
- Saves you and your team hours
- Protects you from liabilities and mixups
- Leaves a positive impression on your customers
Features
Manage job ticket workflow
Create and assign job tickets to your team while tracking progress from start to finish.
Before & after photos
Protect yourself from liabilites and mixups with image uploads for every job ticket.
Centralized team communication
No more hunting for Post It's. See all notes about a job ticket in one place.
Repair workflow management
Track every detail of a job's progress with technician notes, statuses, and an automated timeline of changes.
Customer notifications
Save hours calling customers with quick SMS and email notifications that keep them in the loop.
Customer CRM
Get closer to your customers with a database of profiles containing contacts, internal notes, and past job histories.
Access anywhere & anytime
Whether on-the-go with your phone or stationed at your desk, your data is never out of reach.
White glove customer service
No AI fluff or outsourced customer service here. We're a small team here to serve you like royalty.
Continuous improvement
We're just getting started and have a vision for more powerful features to save you time and money.