How Workbench compares

When a spreadsheet stops keeping up

Most repair shops start with Google Sheets or Excel. Here's what changes once repair jobs, custom pieces, customers, and photos all live in one place.

The simplicity of paper, with a backup

A binder works until a tag goes missing, a customer disputes a repair, or a custom job's details get confused along the way. Workbench keeps the same workflow with a searchable, permanent record.

Workflow-first, priced by the month

The Edge is a powerful jewelry POS with a service-tracking module, starting at $4,600 USD upfront for a single store plus a 20% annual support renewal. Workbench is web-based and priced at a flat monthly rate in CAD, built around the job itself, whether that's a repair, a custom piece, or anything else that moves across your bench.

Job management tuned for jewelry and watch work

RepairShopr is a well-established, feature-rich platform with a loyal base of phone, computer, and electronics repair shops. Workbench takes a narrower path, tuned for jewelry and watch work, with intake photos, signed terms, and bilingual customer notifications built around how your bench actually runs.

Specialist software for jewelry and watch work

RepairTrax is a low-cost, feature-rich generalist that serves dozens of repair industries, from computers and phones to bicycles and gunsmiths. Workbench is built for one kind of shop: jewelry and watch work, repairs and custom pieces, so intake photos, signed terms, and customer notifications are already tuned to the specifics.

A focused alternative, priced in CAD

RepairDesk is a modern, feature-rich repair platform positioned primarily for cellphone, computer, and electronics shops, starting at $99 USD per store per month. Workbench is a focused alternative for jewelry and watch shops, priced at a flat monthly rate in CAD.

Asana is built for software teams

Asana is powerful for sprints and tasks. It wasn't built for intake photos, signed terms, or customer SMS, and you feel that quickly.

More than a card on a board

Trello is great at moving cards across columns. A jewelry or watch job, whether a repair or a custom piece, carries customer history, intake photos, signed terms, and automatic updates.

Kanban tools bent into a shop workflow

Generic kanban tools give you columns and cards. A jewelry or watch shop needs a system that understands intake, custom-job briefs, customer updates, and pickup from the start.