Workbench vs. RepairTrax
Specialist software for jewelry and watch work
RepairTrax is a low-cost, feature-rich generalist that serves dozens of repair industries, from computers and phones to bicycles and gunsmiths. Workbench is built for one kind of shop: jewelry and watch work, repairs and custom pieces, so intake photos, signed terms, and customer notifications are already tuned to the specifics.
Feature
Workbench
RepairTrax
Purpose-built for jewelry and watch work
Bilingual notifications (EN/FR)
Pricing in CAD
Intake photos with timestamps
Automatic customer SMS and email
Customer CRM with job history
Free trial, no credit card required
POS with credit card processing
Parts inventory tracking
QuickBooks integration
Support for dozens of repair industries
Bottom line
RepairTrax has a long-standing reputation as an inexpensive, dependable choice for shops that handle many kinds of repairs, with POS, parts inventory, and QuickBooks integration built in.
Workbench is newer and leaner, with fewer features and no POS or QuickBooks integration yet. It's focused on jewelry and watch shops specifically, priced in CAD, bilingual EN/FR, and built with a clean modern UI.
One recent customer put the pitch simply: everything a jewelry or watch shop needs to manage its workflow, without the extra fluff. If that's what you're after, Workbench is worth a try.
Ready to bring clarity
to your repairs and custom projects?
Try for free for 30 days. No credit card required.