Workbench vs. The Edge
Workflow-first, priced by the month
The Edge is a powerful jewelry POS with a service-tracking module, starting at $4,600 USD upfront for a single store plus a 20% annual support renewal. Workbench is web-based and priced at a flat monthly rate in CAD, built around the job itself, whether that's a repair, a custom piece, or anything else that moves across your bench.
Feature
Workbench
The Edge
Job workflow as the core product
Works in any browser on any device
Bilingual notifications (EN/FR)
Flat monthly pricing in CAD
Free 30-day trial, no quote needed
Customer CRM with repair history
Retail POS with payment processing
Full retail inventory management
Various partner integrations (15+)
Bottom line
The Edge has been a trusted staple in jewelry retail for over twenty years. For shops that want a full POS, inventory system, and service-tracking module in one package, it remains a strong and well-respected choice.
Workbench takes a different route: a newer, leaner, workflow-first tool priced at a flat monthly rate in CAD, with a smaller feature surface focused team workflows.
If you already have a POS you're happy with and want a dedicated workflow layer for your team, Workbench is worth a look.
Ready to bring clarity
to your repairs and custom projects?
Try for free for 30 days. No credit card required.