Workbench vs. Trello
More than a card on a board
Trello is great at moving cards across columns. A jewelry or watch job, whether a repair or a custom piece, carries customer history, intake photos, signed terms, and automatic updates.
Feature
Workbench
Trello
Intake photos with timestamps
Automatic customer SMS and email
Signed intake terms on every job
Customer repair history and CRM
Job assignment to technicians
Overdue job alerts
Printable job tickets
Bilingual notifications (EN/FR)
Kanban-style board view
Free plan available
Bottom line
Trello is simple, familiar, and free to start. The work begins when you need customer communication, photo documentation, signed terms, and real job history for both repairs and custom pieces, all of which are built into Workbench from day one.
Ready to bring clarity
to your repairs and custom projects?
Try for free for 30 days. No credit card required.